Privacy & Data Protection
This Privacy Policy explains how we collect, use and protect personal information when you use Night Luck. We take your privacy seriously and set out below the main categories of data we handle, how we use them, who may access them and how you can manage your rights. This page applies to players and visitors using our services in the United Kingdom.
Types of data we collect
Personal data
When you register an account we collect identity and contact information including your full name, date of birth, email address, telephone number and postal address. We also collect verification documents where required to confirm identity and age.
Technical data
We collect technical information automatically when you visit the site or use our apps. This includes IP address, device type, browser, operating system, language preferences, usage logs and game activity. We use this data to deliver the service and improve performance.
Transactional data
We record payments, deposits, withdrawals, currency choice and transaction identifiers. Payment details are processed by our payment providers and we only retain the information necessary to reconcile and audit transactions.
How we use your information
We use personal and technical data to create and manage your account, process deposits and withdrawals, verify identity, prevent fraud, comply with legal obligations and provide customer support. Transactional and activity data help us maintain account security and investigate disputes. Where required, we may use aggregated anonymised data for analysis and service improvement.
Data protection practices
We protect personal information through technical and organisational measures such as secure servers, access controls and encryption. Only authorised staff and trusted service providers have access to personal data on a need-to-know basis. We train our teams on data handling and review our security practices regularly.
Cookies and tracking technologies
We use cookies and similar technologies for essential site functionality, analytics and to remember your preferences. Some cookies are set by third-party providers to support analytics and marketing. You can manage cookie preferences via your browser settings or through the cookie banner where presented. Disabling certain cookies may affect site functionality.
Information sharing and third parties
We share information with service providers who support our operations, including payment processors, identity verification services, fraud prevention partners and hosting providers. We may disclose information when required by law or to a competent authority. Data may be transferred to jurisdictions outside the UK where our providers operate; where this happens we take reasonable steps to safeguard your information.
User rights
You have rights to access, correct, restrict or delete personal data, and to object to processing where applicable. You may also withdraw consent for marketing at any time. For account-related requests we may ask for proof of identity to protect your information.
Access, correction and deletion
To exercise your rights please contact our support team at [email protected]. We will respond to requests in line with applicable data protection requirements and may retain certain information as necessary for legal, regulatory or legitimate business purposes.
Privacy policy updates
We may update this policy from time to time. Changes will be posted on our site and notified to account holders when appropriate. NightLuck encourages you to review this page periodically to stay informed about how we handle personal data.